Política de reembolso


To start a return, you can contact us at info@football-software.com.


If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@football-software.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

💻 Digital Product Refund Policy

At Football Software, we strive to provide high-quality digital tools and predictions. However, due to the nature of digital products, we offer limited refunds under specific conditions.

🛡️ Refund Eligibility

  • You may request a refund within 24 hours of purchase, only if the software has not been downloaded or accessed.

  • Once the software has been downloaded or accessed, no refunds will be issued.

  • If you believe you’ve been charged in error, please contact us immediately at info@football-software.com  and we’ll review your case promptly.

We appreciate your understanding and support as we continue providing premium football prediction tools.